BIG NEWS! WE MOVED!

Our Wyomissing location has relocated to
1105 Berkshire Boulevard, Suite 110, Wyomissing, PA 19610.

We are excited to show you our new and improved space!


CLIENT TELEHEALTH PLATFORMS


 

THERAPY APPOINTMENTS: Our therapy appointments use the OnCall platform. Sign ups for this platform are by invitation only and a special login link will be emailed to clients when your first telehealth appointment is scheduled. Please note, you MUST have a valid email address in order to use the OnCall platform.

– Computer and laptop users can access the OnCall login page by typing app.familyguidancecenter.com into the address bar at the top of your preferred web browser.
– Mobile device users (smart phones and tablets) MUST install the OnCall Health app (App Store for iPhones | Google Play for Android Devices) to access appointments. OnCall does not work on mobile web browsers at this time.

OnCall Features:
– View upcoming appointments
– Join telehealth appointments (utilizes Zoom Health)
– Appointment email reminders at 24-hours and 1-hour prior to appointment start
– Sign and complete required forms electronically
– Send documents to and receive documents from your therapist

OnCall Login Instructions for Computer/Laptop

OnCall Login Instructions for Mobile Devices

MEDICATION MANAGEMENT APPOINTMENTS and DOXY.ME: Our medication management appointments continue to use the Doxy.me platform. The following access page is password protected for the security of our sessions. If you have a telehealth appointment scheduled with one of our medication prescribers and you do not have the password, please call us at (610) 374-4963. Please allow plenty of time to connect to your session prior to your appointment start time. Click below to continue with Doxy.me:

Click HERE to connect to Doxy.me Telehealth

 

NOTICE TO CLIENTS: In response to the recent TikTok Challenge, we want to remind our clients we respect both our clients’ and our clinicians’ confidentiality, therefore, we require ALL present parties to consent to any audio and/or video recording during sessions. Recording without consent is illegal and will be dealt with formally.

Debido al desafío de TikTok Family Guidance Center exije que: Respetemos su confidencialidad como cliente, tal como la de su proveedor de salud mental. Así que, recordamos a nuestros clientes que el consentimiento de ambas partes esta requerido para grabaciones de una sesión con su terapista, sea audio o video. Grabar durante su sesión sin consentimiento es ilegal y tomaremos acción formal, si sentimos que sea necesario.

Welcome to Family Guidance Center

Family Guidance Center is a non-profit counseling agency that has been serving the community since 1902. Our mission is to promote and support the personal and professional growth of adults, children and families in Berks County and surrounding areas by providing quality, culturally relevant counseling and related services that empower people to improve the quality of their lives. Family Guidance Center’s experienced staff of licensed professionals and master’s level clinicians provide counseling services that are tailored to the needs of our clients.

At FGC, we provide a myriad of services for our community. In addition to offering individual and group counseling for concerns such as depression, anxiety, substance abuse, grief, and other difficulties; Family Guidance Center provides mobile therapy, an Employee Assistance Program, and an educational program for divorcing parents titled Children in the Middle. We are also one of the few agencies in Berks County to offer a Dialectical Behavior Therapy (DBT) program, facilitated by therapists well trained in this modality.

Hablamos Español. Bilingual members of our administrative and clinical staff can assist persons that feel more comfortable conversing in Spanish.

Four convenient locations serving Berks County and the surrounding areas. Please call our Main Office for more information or to schedule an appointment.

Tell us how we’re doing!

Encuesta de Satisfaccion y Bienestar del Cliente

Are you or a loved one experiencing mental health symptoms?

Explore mental health screening tools

Recovery is possible

What’s New at FGC


 


Vote for the Best of Berks 2024!

Cast your vote for your Berks County favorites! While you’re at it, we’d appreciate your consideration for #26 Best Local Nonprofit Organization. Our dedicated mental health agency is working hard to earn your support. Voting is open from July 1 through August 18, 2024.

 


 

 

Your experience is important to us and we’d love to hear about it! Our Satisfaction and Wellness Survey is completely anonymous and is a great way to let us know how we’re doing!

 


 

 

 


 


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