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1235 Penn Avenue, Wyomissing, PA 19610
Phone: (610) 374-4963 | Fax: (610) 378-5403
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Family Guidance Center – Counseling Agency Serving Berks County
Home
Services
Mental Health
Drug & Alcohol
Dialectial Behavior Therapy
Children in the Middle
DOT SAP Evaluations
EAP
Events
Personnel
Clinicians A-L
Carly Anne Anastasio, M.S.W., L.S.W.
Bruno J. Andracchio, Ph.D. (Psychologist)
Maria T. Berger, M.S.
Nancy Corrigan Briggs, M.F.T., CEAP – EAP Coordinator
P. John Faunce, L.P.C., C.A.C.
Toni Gerhart, M.A., L.P.C.
Cassandra Hartman, M.A., L.P.C., N.C.C.
Irene Heckman, L.C.S.W.
Fred Indenbaum, Ed.S., L.P.C.
Debra Kemmerling, M.S.W., L.C.S.W.
Naomi Kim, M.A., L.P.C.
Clinicians M-Z
Jena Mable, M.S.W., L.S.W.
Kimberly McConnell, M.A., L.P.C.
Jennifer Miller, M.A.
Metaxia Papademetriou, MA, LPC
David Parenti, M.F.T., L.M.F.T.
Marie C. Ryan, M.S.W., L.C.S.W.
Gail Salomon, M.A. (Psychologist)
Tanja Soto, M.A., L.P.C., N.C.C.
Ingrid Valerio, M.S.W., L.S.W.
Psychiatric Professionals
Mark Putnam, M.D., C.P.E.
Doreen Storz, P.A., L.C.S.W.
Colleen Conrad, M.S.N., C.R.N.P.
Office Support Team
Contact
Contact
Employment
Documents
Intake Forms
Patient Satisfaction Survey
Health Record Release Authorization
Home
Services
Mental Health
Drug & Alcohol
Dialectial Behavior Therapy
Children in the Middle
DOT SAP Evaluations
EAP
Events
Personnel
Clinicians A-L
Carly Anne Anastasio, M.S.W., L.S.W.
Bruno J. Andracchio, Ph.D. (Psychologist)
Maria T. Berger, M.S.
Nancy Corrigan Briggs, M.F.T., CEAP – EAP Coordinator
P. John Faunce, L.P.C., C.A.C.
Toni Gerhart, M.A., L.P.C.
Cassandra Hartman, M.A., L.P.C., N.C.C.
Irene Heckman, L.C.S.W.
Fred Indenbaum, Ed.S., L.P.C.
Debra Kemmerling, M.S.W., L.C.S.W.
Naomi Kim, M.A., L.P.C.
Clinicians M-Z
Jena Mable, M.S.W., L.S.W.
Kimberly McConnell, M.A., L.P.C.
Jennifer Miller, M.A.
Metaxia Papademetriou, MA, LPC
David Parenti, M.F.T., L.M.F.T.
Marie C. Ryan, M.S.W., L.C.S.W.
Gail Salomon, M.A. (Psychologist)
Tanja Soto, M.A., L.P.C., N.C.C.
Ingrid Valerio, M.S.W., L.S.W.
Psychiatric Professionals
Mark Putnam, M.D., C.P.E.
Doreen Storz, P.A., L.C.S.W.
Colleen Conrad, M.S.N., C.R.N.P.
Office Support Team
Contact
Contact
Employment
Documents
Intake Forms
Patient Satisfaction Survey
Health Record Release Authorization
Patient Satisfaction Survey
Visits with Your Practitioner
Thinking about the practitioner whom you saw on your last visit, how would you rate...
How prepared the practitioner was for your visits?
Please Select
Excellent
Very Good
Good
Fair
Poor
Not Applicable
The attention this practitioner paid to what you had to say?
Please Select
Excellent
Very Good
Good
Fair
Poor
Not Applicable
The practitioner understood your concerns?
Please Select
Excellent
Very Good
Good
Fair
Poor
Not Applicable
The thoroughness and competence of this practitioner?
Please Select
Excellent
Very Good
Good
Fair
Poor
Not Applicable
This practitioner focused on achieving the goals for my counseling or treatment?
Please Select
Excellent
Very Good
Good
Fair
Poor
Not Applicable
This practitioner provided me information to manage my condition?
Please Select
Excellent
Very Good
Good
Fair
Poor
Not Applicable
How likely would you be to recommend this practitioner to a friend or family member?
Please Select
Would DEFINITELY recommend
Would PROBABLY recommend
Neutral
Would PROBABLY NOT recommend
Would DEFINITELY NOT recommend
Calling to arrange for an Initial Appointment
Thinking back to that PHONE CALL you made to Family Guidance Center for your initial appointment, please rate your agreement with the following statements:
The person I talked with was friendly and helpful.
Please Select
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
The first appointment was as soon as I wanted.
Please Select
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
I was satisfied with the appointment times offered.
Please Select
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
Services in General
Thinking about the services you received through Family Guidance Center over the last 12 months, please respond to the following:
Friendliness and helpfulness of staff when you checked in
Please Select
Excellent
Good
Neutral
Poor
Very Poor
Ease of getting the services you believe necessary (group, medication, other)
Please Select
Excellent
Good
Neutral
Poor
Very Poor
My requests and concerns were heard and given prompt attention (billing, insurance, referrals, medication)
Please Select
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
All things considered, how satisfied are you with Family Guidance Center for counseling or treatment?
Please Select
Completely Satisfied
Very Satisfied
Somewhat Satisfied
Neither Satisfied or Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
Completely Dissatisfied
This is a new survey. We would value any suggestions for improvement to the survey itself. Additionally, if you would like to make comments about your care, please use the space provided:
Submit
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